Restaurant Maintenance Handled.

Ready When You Are. Repairs 24/7.
A mission-critical facility partner for restaurants, Prefix provides better service at a fraction of the cost.
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Powering facilities for leading restaurant brands
“What I love most about Prefix is the transparency. From pricing to project updates, we always know exactly where things stand. It’s a level of visibility we didn’t have before”
Nik, Sizzling Platter
“The turnaround times are unbeatable. Prefix really understands the urgency of our requests and always comes through. It’s been a game-changer for our operations”
@Bret, CompanyName
“Before Prefix, managing repairs was stressful and unpredictable. Now, everything is so seamless it's like having an entire maintenance team in my pocket”
Ryan, Razzoo's
“You guys have been exceeding my expectations.”
Nile, Salad and Go
“What I love most about Prefix is the transparency. From pricing to project updates, we always know exactly where things stand. It’s a level of visibility we didn’t have before”
Nik, Sizzling Platter
“The turnaround times are unbeatable. Prefix really understands the urgency of our requests and always comes through. It’s been a game-changer for our operations”
Brett, Salad and Go

Leave the busy work to us—we love it

Say goodbye to chasing down vendors for job confirmations, on-site check-ins, task completion updates, tracking down parts, before/after photos, and timely invoicing.
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Save Time

At Prefix, we believe in clear and constant communication. You’ll always know the status of every job, at any time.

Procurement
  • Prefix offers a wide network of carefully vetted vendors, ensuring reliable service every time.
  • With our satisfaction guarantee, you’ll never need to chase down vendors again. We go above and beyond to ensure the outcomes exceed your expectations.
Communication
  • Prefix takes the complexity out of working with best-in-class local technicians.
  • Our team and technology unifies their various communication preferences, points of contact, payment methods, etc. to provide a single point of engagement for you and your team.
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Save MONEY

Prefix is more than just a service provider—we’re your partner in cost efficiency. Our thorough audit uncovers quick wins that can save you over 25%. We ensure every dollar you spend is optimized for maximum value.

Operational Costs
  • For too long, national service providers have been inflating costs and delivering subpar results.
  • We’re changing the game by using modern technology to streamline operations and eliminate excessive markups. No more paying 30+% markups.
Save money using Prefix. An image of various cost related features we have.
Prefix could advocate for better work and save you nearly a quarter of R&M spend. Here’s how:
Vendor-specific opportunities
Vendors:

Save ~15% off the top by replacing national vendors

Several instances with excessive trip charges and little to no work done

Invoice lacking details about the repairs and how they were carried out

Enforce before/after photos to ensure quality work is getting done
Asset-specific opportunities
Work where it was found dirty or clogged. Reassessing preventative maintenance measures to eliminate unnecessary repairs.

Prefix Troubleshooting prevents work where it was found to have no issues at all.
From an analysis of historical CMMS data, Prefix identified opportunities for savings exceeding 23.5% of total R&M spend.

Our Solutions

On-demand Repairs

Kitchen Equipment, Beverage Equipment, HVAC, Refrigeration, Handyman, Plumbing, Electrical, Landscaping. Prefix has you covered from floor to ceiling (and beyond).

Preventative Maintenance

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Capital Expenditure Projects

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On-demand Repairs
Electrical, Plumbing, Handyman, HVAC, Refrigeration, Kitchen Equipment, Beverage Equipment, Landscaping, and more! Prefix has you covered from floor to ceiling (and beyond).
Preventative Maintenance
Prefix works with you to ensure optimal PM coverage to maximize ROI. We enforce the scope of work and documentation so you have the confidence the work is getting done, and done well.
Capital Expenditure Projects
CapEx Projects as a Service takes the complexity out of large-scale, long-term investments, like equipment upgrades or facility upgrades. Prefix handles the entire process for you—from planning and vendor selection to execution and quality control.

Asset tracking made easy

Dynamic Asset Database
Our techs always capture the make, model, and serial number of your assets, ensuring a detailed record of your critical equipments' lifespan. We provide them with direct access to owner’s manuals and parts lists so they complete repairs faster and more efficiently.
Warranty Tracking
Streamline warranty tracking with Prefix. We automatically extract and capture manufacturer warranty guidelines from the warranty statement, providing you with confidence in understanding covered items and the remaining duration of the warranty.
Repair vs Replace
Prefix equips you with the tools needed to determined the usable life of your assets. Take the guess work out of making the right decision, as we compare maintenance vs. repairs and weigh the cost of replacement automatically.
Reporting and Analytics
Because Prefix is capturing this granular data, we're able to provide regular reporting on your assets and our performance. We make it easy to track performance and report out to leadership.